1. Eligibility for Refunds:

• To be eligible for a refund, you must submit a refund request within 14 days of the course purchase date.
• Refunds are only applicable for courses that you have not completed more than 20% of the content.

2. Non-Refundable Courses:

• Courses that have been fully completed or if the progress exceeds 20% of the total course content.
• Courses purchased during promotional periods or with discounts.

3. Refund Process:

• To initiate a refund, please contact our support team at support@safalyagurukul.com with your purchase details and the reason for the refund request.
• Our team will review your request and notify you of the approval or rejection of your refund within 5-7 business days.

4. Approved Refunds:

• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.

Return Policy

1. Digital Products:

• Due to the nature of digital products, we do not accept returns once the course materials have been accessed or downloaded.

2. Course Access Issues:

• If you encounter any technical issues preventing you from accessing the course, please contact our support team immediately. We will work diligently to resolve the issue or provide an alternative solution.

Cancellation Policy

1. Course Cancellation:

• You can cancel your course subscription at any time. However, cancellation does not automatically qualify you for a refund unless it meets the refund eligibility criteria stated above.

2. Subscription Services:

• If you have subscribed to a recurring course or service, you may cancel your subscription by visiting your account settings or contacting our support team. Cancellation will take effect at the end of the current billing cycle.